Consumer Duty

Only about a quarter of advisers have mentioned the regulation to clients

Trusts facing partial deplatforming

Deadline for post-Consumer Duty rule change feedback is 31 October

'Emphasis on continuous improvement and evidence-based practices'

'There's a long way to go, but that troublesome first hurdle has been cleared'

'Engaging directly on vulnerability is new and still feels quite alie'

Gillian Hepburn: ‘Are we really putting ourselves in our clients’ shoes?’

Adviser firms want further assistance to understand vulnerable client characteristics

Firms should expect greater FCA scrutiny

Consumer Duty has led platforms to improve fee communication