Consumer Duty

Pensions industry ‘well off the pace’ on vulnerability

Firms are taking a ‘wait and see’ approach

Tool aims to tackle “crowded and complex” market

Consultation is about ‘understanding and evidencing impact’

Firms can expand potential client bases

'Data is not a by-product of systems; it is a core governance asset'

‘Proportionality does not equal minimalism’

'It is easier to turn a rowing boat than an oil tanker'

Consumer Duty ‘will do a lot of the work for us’

'The pressure to act is growing not just from industry, but from politicians too'